Services
Intentional insight and strategy — designed for founder-led growth.
Customers & Experience
Brand & Messaging
Loyalty & Retention
Innovation &
NPD
Marketing & Commercial
Ongoing
Advisory
Ways to work together
One-off Clarity Call
A focused 60–90 minute session plus an action plan, giving you clear direction and the steps to move forward on your own.
Done For You Project
A defined project where we take the lead, do the heavy lifting, and deliver the insight, recommendations, and outputs your business needs.
Ongoing Advisory
A flexible retainer where we act as your fractional insight consultants — a consistent thinking partner who helps you stay focused, make better decisions, and keep momentum.
Customer & Experience
- Customer feedback analysis
- Consumer deep dives & workshops
- Customer journey mapping
- Segmentations & missions
- Foundational insight plans
- Market/ category scans
Brand & Messaging
- Brand positioning & storytelling
- Seasonal campaign insights
- Campaign evaluations
- Social media optimisation
- Social listening set up
Loyalty & Retention
- Email & SMS marketing
- Customer feedback setup
- Mystery shopping/ experience audits
- Social proof assets
- Loyalty & retention recommendations
NPD & Innovation
- Trends & foresight
- White space identification
- Competitor analysis
- Social media optimisation
- Concept creation, testing & validation
- Product & sensory testing
- Pack & planogram testing
Marketing & Commercial
- Proposition refinement
- Price & value architecture
- Category vision
- Key growth drivers
Ongoing Advisory
- Founder clarity sessions
- Monthly insight & strategy support
- On-call sounding board
- Quarterly business reviews and/ or strategic check-ins
- Fractional Insight consultant
Need help deciding?
Insight Diagnostic
A 30‑minute Insight Diagnostic is a relaxed, no‑pressure chat to help uncover the one big challenge that’s holding your business back. We’ll talk through what’s going on, make sense of the signals you’re seeing, and get clear on where the real problem sits. After the call, you’ll get a simple proposal outlining the best way forward and how we can tackle it together.
Choose a time that works for you on our booking form.
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